A total of 20 Greenwich Excellence Awards earned for demonstrating exceptional daily operations and for robust digital banking tools
SAN DIEGO – (April 18, 2024) – California Bank & Trust (CB&T), one of California’s leading banks, is pleased to announce, as a division of Zions Bancorporation, N.A., it has received 20 Greenwich Excellence Awards and all six Best Brand Awards in middle market and small business banking for 2023. Zions ranked third in awards issued for all banks in the nation. Zions was recognized for providing distinctive service, advice, and overall performance to small business and middle market clients. Since the inception of the awards in 2009, only two other U.S banks have consistently received as many Greenwich Excellence Awards as Zions Bancorporation.
“This recognition by Greenwich is a testament to the focus and dedication of our talented team of banking professionals,” said CB&T President and CEO Eric Ellingsen. “In an increasingly competitive marketplace, what sets CB&T apart is the ability to consistently provide client-focused solutions to complex financial issues paired with exceptional, personalized service.”
These awards are based on 27,000 market research interviews with businesses nationwide, resulting in the evaluation of more than 500 banks, out of which 39 were recognized for measurable distinctive quality in small business banking and 23 in middle market banking. Coalition Greenwich surveyed areas such as perceptions of overall customer satisfaction, valued long-term relationships, ease of doing business, trustworthiness, industry expertise, product capabilities, and quality of advice to give our clients the confidence they need to continue to grow their business.
This is Zions' 15th year being recognized by Coalition Greenwich, earning a remarkable 233 total Excellence awards to date. CB&T, via Zions Bancorporation, received Excellence Awards in the following categories:
Middle Market ($10-$500 million in annual sales)
Overall Satisfaction with Relationship Manager – National
- Industry Understanding – National
- Data and Analytics Driven Insights – National
- Cash Management Customer Service – National
- Cash Management Product Capabilities – National
- Cash Management Ease of Product Implementation – National
- Cash Management Making Commercial Payments Easier – National
Small Business ($1-$10 million in annual sales)
- Overall Satisfaction – National
- Overall Satisfaction with Relationship Manager – National
- RM Proactively Provides Advice – National
- Data and Analytics Driven Insights – National
- Cash Management Overall Satisfaction – National
- Cash Management Customer Service – National
- Cash Management Product Capabilities – National
- Cash Management Ease of Product Implementation – National
- Cash Management Making Commercial Payments Easier – National
- Overall Satisfaction – West Region
- Relationship Manager Proactively Provides Advice – West Region
- Likelihood to Recommend – West Region
- Cash Management – Overall Satisfaction – West Region
2023 Best Brand Awards
Middle Market
- Best Brand – Bank You Can Trust
- Best Brand – Ease of Doing Business
- Best Brand – Values Long-Term Relationships
Small Business
- Best Brand – Bank You Can Trust
- Best Brand – Ease of Doing Business
- Best Brand – Values Long-Term Relationships
To learn more about CB&T’s commitment to empowering California’s communities, visit www.calbanktrust.com. In addition, connect with CB&T on Facebook, Twitter, Instagram and LinkedIn.
About California Bank & Trust (CB&T):
CB&T has been helping Californians and their businesses grow and prosper for 70 years. A division of Zions Bancorporation, N.A. (NASDAQ: ZION), CB&T
continues to earn recognition year after year across California. CB&T has
been voted “Best Bank” by readers of the San Diego Union-Tribune for 13
consecutive years, and “Best Commercial Bank” for 10 years in a row. Readers of The Orange County Register have also voted CB&T as the county’s “Best Bank” for 10 consecutive years; CB&T was also named a 2023 “Best Bank” in the Sacramento Bee’s Sacramento Favorites; and the bank has consistently won
Greenwich Excellence Awards for achievement in Middle-Market and Small
Business. Its experienced and professional bankers are backed by major
resources yet maintain local decision-making authority and regional market and
industry expertise. Each is committed to providing clients with valuable
economic insights and connecting them with the beneficial business relationships they need in order to succeed.
Media Contact:
Sarah Bilyeu
California Bank & Trust
sarah.bilyeu@calbt.com
(619) 252-9111